The Junior Drayage Specialist supports day-to-day container transportation operations, helping track shipments, coordinate port pickups and final-mile deliveries, and maintain accurate shipment documentation. Working under the guidance of senior team members, this entry-level role helps ensure containers move efficiently between ports, terminals, warehouses, and final destinations while providing timely updates and escalating issues when needed.
Key Responsibilities
- Track container status and maintain accurate, up-to-date shipment records in internal systems.
- Assist with coordinating port pickups, terminal appointments, and final-mile delivery schedules.
- Support the preparation and organization of shipping documentation for customs, compliance, and carrier handoffs.
- Communicate shipment status updates to customers, carriers, and internal teams under supervision.
- Monitor shipment milestones and flag delays, missed appointments, or changes in container status.
- Identify and escalate port-related issues, documentation discrepancies, and operational delays to senior specialists.
- Follow established procedures for container tracking, appointment scheduling, and shipment documentation.
- Collaborate with operations team members to ensure timely communication and smooth shipment execution.
- Learn drayage workflows, port and terminal procedures, and industry systems through hands-on training.
- Maintain organized records and support other day-to-day drayage operations as needed.
