Mission
To strengthen and support Pure's premium carrier network by helping identify specialized capacity, maintaining highly accurate carrier intelligence, supporting rate gathering, and ensuring carrier partners experience professional and efficient communication from Pure.
Core Responsibilities
Capacity Sourcing & Freight Placement
- Research and engage qualified carrier partners for active lanes, with particular focus on flatbed, step deck, heavy-spec, hot shot, enclosed van, and specialized industrial capacity.
- Professionally post available freight and communicate shipment requirements clearly through approved platforms and the existing Pure carrier network.
- Monitor regional availability, carrier appetite, and equipment trends to help local pod teams anticipate capacity constraints.
Rate Gathering & Market Intelligence
- Request, compile, organize, and summarize carrier pricing to support project bids, immediate opportunities, and lane development.
- Return organized rate requests with speed and accuracy to support Account Executive decision-making.
Carrier Profile Management & Onboarding
- Build and maintain detailed carrier profiles including equipment, operating lanes, service strengths, contact information, historical performance, and availability.
- Support the collection and verification of insurance, authority, safety, banking, and project-specific documentation under approved compliance workflows.
- Ensure carrier data remains current, searchable, and useful to every pod team.
Carrier Relationship Support & Escalation
- Provide respectful, timely, and commercially appropriate communication that reinforces Pure as a premium partner of choice.
- Escalate pricing conflicts, negotiation points, compliance concerns, service issues, or relationship-sensitive matters to the local pod team.
Success Looks Like
- Qualified specialized capacity is identified rapidly when demand changes.
- Carrier data is current, searchable, and useful to every pod.
- Rate requests are organized and returned with speed and accuracy.
- Carrier partners experience respectful, responsive, and efficient communication.
- Local Account Executives and Coordinators spend less time on manual capacity research and more time on customer relationships, negotiation, and execution.
