We are seeking an experienced and driven Carrier Sales Representative – Mid-Level with direct experience in 3PL logistics, carrier sales, and load coverage across different freight modalities. This role is responsible for sourcing reliable carrier capacity, negotiating competitive rates, managing carrier relationships, and ensuring the successful execution of transportation operations from pick-up through delivery.
Key Responsibilities:
- Manage day-to-day carrier sales activities within a 3PL/freight brokerage environment, supporting fast-paced and high-volume freight operations.
- Source, book, and cover loads with qualified carriers across different freight modalities, including dry van, reefer, flatbed, LTL/FTL, and other shipment types as needed.
- Build and maintain strong carrier relationships to secure dependable capacity, improve service levels, and support long-term carrier partnerships.
- Negotiate rates, lanes, and shipment terms with carriers while balancing cost, service requirements, urgency, and customer expectations.
- Onboard, vet, and qualify new carriers according to company standards, insurance requirements, compliance procedures, and operational needs.
- Coordinate with sales, customer service, and operations teams to execute shipments, resolve exceptions, and ensure accurate communication throughout the load lifecycle.
- Track shipments, confirm pick-up and delivery updates, and proactively address delays, service failures, carrier issues, or last-minute coverage needs.
- Use load boards, TMS platforms, carrier portals, and industry tools to identify capacity, manage bookings, and support carrier procurement.
- Monitor carrier performance and logistics metrics to improve coverage efficiency, service quality, and operational results.