Sr. Associate Project Management

The Sr. Associate, Project Management, Account Operations is a junior-level project management professional within the Enablement Office (EO). The EO improves efficiency and strengthens project management practices across GMR’s client portfolio through a focus on operational excellence.

The role provides the operational backbone that keeps account and project delivery organized, accurate, and moving. It supports project setup, workflow administration, documentation, reporting, financial coordination, resource tracking, governance routines, and follow-through across the account portfolio. By owning repeatable operational work and escalating decisions, risks, and approvals that require PM judgment, the role creates capacity for Project Managers and PM leadership to focus on delivery and governance.

Project Management:

• Support project setup and maintenance across Workfront, Teams, SharePoint, and other required enterprise tools, ensuring project information, files, timelines, assignments, and status details remain current and easy to locate.

• Maintain project plans, action logs, risk and issue logs, decision logs, approval trackers, budget trackers, team rosters, and other core project documentation.

• Coordinate routing and approval workflows for scopes, contracts, budgets, estimates, deliverables, and required project documentation; flag overdue approvals, missing inputs, or process gaps to the appropriate Project Manager.

• Support weekly and monthly status reporting by gathering inputs, validating data, refreshing trackers and dashboards, and preparing accurate portfolio summaries for PM and leadership review.

• Analyze project, portfolio, financial, resource, and workflow data to identify trends, risks, bottlenecks, and opportunities; provide recommendations and escalation support to Project Managers and PM leadership.

• Assist with project financial administration, including estimate and budget tracking, invoice and purchase order coordination, reconciliation support, charge-code administration, and documentation follow-through in partnership with Project Management, Project Accounting, and Finance.

• Partner with Resource Management and PM leadership to maintain staffing requests, resource assignments, forecast inputs, capacity information, and onboarding or offboarding coordination.

• Prepare meeting agendas, materials, notes, action items, and follow-up communications; track commitments and dependencies through completion.

• Monitor project data and documentation for completeness, consistency, and compliance with Enablement Office and GMR operating practices; surface gaps early and support corrective follow-through.

• Support project closeout by organizing final documentation, confirming administrative and financial requirements are complete, capturing learnings, and maintaining accessible records.

• Identify recurring workflow friction, data-quality issues, and administrative gaps; recommend practical improvements that simplify work and improve consistency without adding unnecessary process.

• Provide flexible operational support across multiple Project Managers, programs, and workstreams based on portfolio priorities.

• Follow Enablement Office best practices to meet client and internal team needs.

Required Knowledge, Skills and Abilities:

• Effective in a high-volume, fast-paced environment with the ability to manage multiple priorities, recurring deadlines, and changing project needs.

• Keen attention to detail, strong organizational skills, and the ability to maintain accurate information across multiple tools, trackers, and workstreams.

• Strong written and verbal communication skills, with consistent and timely follow-through.

• Ability to work cross-functionally with Project Management, Client Delivery, Resource Management, Project Accounting, Finance, Staffing, field teams, and other internal partners.

• Working knowledge of project controls, workflow administration, reporting, documentation management, budget tracking, and resource coordination.

• Ability to recognize missing information, overdue actions, data inconsistencies, or process breakdowns and escalate them clearly to PM leadership.

• Ability to handle confidential project, financial, staffing, and client information with accuracy and discretion.

• Experience working in a One Team-oriented, collaborative environment.

• Ability to function independently with general supervision while understanding when decisions, risks, approvals, or client matters require PM leadership input.

Educational/Experience Requirements:

• Bachelor’s degree or equivalent experience preferred.

• 2–4 years of experience in project management, project coordination, account operations, or a related role; agency or professional-services experience preferred.

• Experience supporting small to large projects or programs, including operational coordination, reporting, documentation-heavy workflows, and financial or resource tracking.

• Working knowledge of enterprise project management and collaboration tools; experience with Workfront preferred.

• Proficiency in Microsoft Word, Excel, PowerPoint, Teams, and shared file management platforms.

• PMP and Agile certifications optional; practical understanding of project and program management concepts and how they are applied across workflows preferred.