Job Summary
We are seeking a highly organized and proactive Manager, Markets & Operations to support the integration of agency networks across global markets. This role will partner closely with senior leadership to coordinate complex multi-market initiatives, oversee project execution, streamline operational processes, and drive effective communication among cross-functional stakeholders.
The ideal candidate combines strong project management capabilities, operational excellence, data management expertise, and the ability to navigate complex international environments while supporting transformational business initiatives.
Key Responsibilities
Global Integration & Project Management
Lead the day-to-day coordination and execution of multi-market integration and transition projects.
Develop and maintain project plans, timelines, milestones, risk logs, and progress trackers.
Coordinate activities across global, regional, and local stakeholders to ensure successful project delivery.
Monitor project progress, identify risks and dependencies, and escalate issues when needed.
Prepare executive-level status reports, dashboards, and project updates.
Market Coordination & Stakeholder Management
Serve as a key point of contact for regional markets and business partners.
Coordinate communications, meetings, follow-up actions, and implementation activities across multiple countries.
Facilitate collaboration between regional leadership, operations, finance, legal, and other business functions.
Track and resolve market-specific challenges and operational requirements.
Maintain strong relationships with internal and external stakeholders across global regions.
Operations & Process Improvement
Support the design and implementation of scalable operational models and coordination frameworks.
Develop standardized processes, documentation, and governance structures.
Identify opportunities to improve efficiency, consistency, and visibility across projects and markets.
Drive process optimization and continuous improvement initiatives.
Data Management & Reporting
Manage and maintain centralized databases, trackers, and operational records.
Consolidate and analyze information from multiple sources to support decision-making.
Develop reports, dashboards, and presentations for leadership teams.
Ensure data accuracy, integrity, and accessibility across stakeholders.
Automation & Innovation
Evaluate and implement automation solutions to improve operational effectiveness.
Leverage AI-powered tools and technology to streamline workflows and reduce manual tasks.
Support testing, documentation, and adoption of new systems and processes.
Promote innovative approaches to project coordination and information management.