Role Overview:
We are seeking a professional Inbound Call Center Agent to provide high-quality English support to our international clientele. In this role, you will handle incoming inquiries, troubleshoot technical issues, and ensure customer satisfaction through clear, empathetic communication.
Key Responsibilities:
- Handling inbound calls in English.
- Resolving inquiries from international clients.
- Keep accurate records of customer interactions.
- Share insights from customer feedback to improve our processes.
- Work closely with a friendly, supportive remote team.
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Inbound Call Center Agent
Zento Talent Solutions SAC
Jornada Completa
Inbound Call Agent
1 vacante
San Isidro, Perú
Publicado hace menos de 3 meses
Descripción
Requerimientos
Key Requirements:
- 1+ year of remote/online experience in customer service or a similar role.
- Excellent written and verbal communication skills.
- Experience with bilingual customer service is an advantage.
- Fluent advanced English.
- Send us your resume in English
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