Client Success Manager

Serves as the primary point of contact for assigned client accounts, driving satisfaction, retention, and growth through proactive relationship management, strategic coordination, and seamless execution of client deliverables. Acts as a trusted bridge between client needs and internal teams — ensuring expectations are met, issues are resolved efficiently, and long-term partnerships are strengthened.

• 5 years of experience in client success, account management, or customer success roles

Proven track record managing client portfolios and driving retention and growth
Experience with CRM platforms — Salesforce, HubSpot, or similar
Strong project coordination and cross-functional collaboration skills
Excellent written and verbal communication skills
Professional English — written and verbal — non-negotiable
Proactive, solution-oriented mindset with strong follow-through
Advertising, marketing, or SaaS experience — preferred