This position is responsible for tracking and monitoring the shipment operations of warehouse and distribution centers, verify shipment details and ensure clear and accurate specifics. A Planner must have excellent communication and organizational skills, especially on data processing procedures and updating product information on the systems accordantly.
Top tasks & responsibilities:
1. Proactively and efficiently, identify warehouses requirements and communicate them to CSRs to schedule shipments accordingly. Keep TMS updated to provide a complete visibility about the schedule, covering essential operation steps with the use of pre-built templates.
2. Pre-tracking, following up on active shipments. Keep CSR and TMS updates with changes on container.
3. Identify market situations, through terminals, SSLs and /or vendors briefings, identifying outcomes to feed Sales and Control tower.
4. Email management identifying situations and solutions, aiming to have an efficient and effective planning with a 360 approach.
5. HCC´s Advisory, identify potential HCCs, while providing solutions to prevent or avoid them. Escalate them to the area involve (CSR or Sales) if necessary.
