At Axmos, we prioritize trust and genuine partnership above traditional sales tactics. The Not Sales Engineer III plays a critical role in establishing and nurturing these relationships with potential customers. This position requires someone with a deep understanding of technical solutions, an ability to communicate complex concepts clearly, and a commitment to acting as a trusted advisor. The goal is to inspire confidence and security, ensuring that customers feel valued and understood before any sales occur, everything based on a deed of technical knowledge .
Build Trusting Partnerships: Develop strong, trust-based relationships with potential customers by authentically showcasing Axmos's capabilities and acting as a partner first, advisor second, and salesperson last.
Demonstrate Integrity: Engage with customers openly, setting realistic expectations and openly discussing the scope of projects. Clearly communicate capabilities and limitations, emphasizing honesty and transparency.
Serve as a Trusted Advisor: Leverage technical expertise to guide customers, helping them make informed decisions. Address customer needs with genuine solutions that demonstrate our strengths and experience.
Communicate Boundaries Effectively: Confidently set boundaries and say no when customer requests exceed feasible limits. Craft disclaimers for untested solutions, providing transparent insights to manage expectations appropriately.
Enhance Customer Confidence: Deliver clear and insightful technical presentations in both English and Spanish, ensuring audiences at all organizational levels feel informed and secure.
Foster Engagement Through Expertise: Utilize deep knowledge of cloud technologies, particularly Google Cloud, to inspire trust and convey Axmos's capability as a reliable partner.
Prioritize Customer Security: Ensure prospect and customer interactions prioritize their sense of safety and confidence at every stage of the engagement.
Descripción
Requerimientos
Even though the role is defined as remote (as all other Axmers), by the nature of the position, it is expected for this role to travel within Latin America and the United States a few times per quarter to visit customers, attend conferences and participate in team activities.
Proven experience in a customer-facing technical role focused on building trust and demonstrating expertise over traditional sales methods. Or proven experience in BEING that customer.
Bilingual fluency in English and Spanish, with excellent communication skills adaptable to diverse audiences.
Demonstrated proficiency in delivering honest and effective technical presentations to technical and non-technical audiences.
Broad knowledge of cloud technologies, specifically Google Cloud, with the ability to advise and guide customers confidently.
Strong organizational skills with the ability to manage multiple engagements at the same time.
Exceptional ability to foster trust through transparency, understanding, and clear communication.
We do NOT offer a commission plan or incentives for anyone within Axmos. We believe that by doing so we encourage the opposite of what we believe for the role, we do not want a short term sales-driven person.
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