Junior Credit & Collections Analyst | Regional Ssc Americas

Junior Credit & Collections Analyst | Regional SSC Americas 📍 Location: Querétaro, Mexico 💼 Work Mode: Hybrid About the Role We are looking for a Junior Credit & Collections Analyst to join a Regional Shared Services Center (SSC) within a multinational organization, supporting Order to Cash (O2C) and accounts receivable activities across the Americas region (LATAM & United States). This role offers strong exposure to regional finance processes, working closely with commercial and finance teams. Role Purpose The Junior Credit & Collections Analyst supports credit, collections, and cash application activities, helping ensure accurate customer accounts, timely collections, and effective dispute resolution. The role contributes directly to cash flow predictability, working capital optimization, and credit risk mitigation across the Americas. Key Responsibilities • Monitor and manage accounts receivable balances for assigned countries across LATAM and the US. • Perform daily cash application and payment reconciliations. • Support invoice validation, issuance, and dispute resolution in coordination with Sales, Customer Service, and Logistics teams. • Follow up on overdue invoices and support customer collection activities. • Maintain accurate AR aging reports and support month end closing activities. • Support credit reviews and customer master data maintenance. • Ensure compliance with internal controls, SOX requirements, and finance policies. • Prepare documentation and support internal and external audit requests. • Support sales commission validation, ensuring alignment between invoicing, collections, and commission rules. • Investigate and resolve commission discrepancies in collaboration with Sales, Commercial Finance, and Payroll teams.