Head Of Finance And Sourcing Ops

Head of Finance & Sourcing Operations | Regional SSC Americas 📍 Querétaro, Mexico Work Model: Hybrid About the Role We are looking for a Head of Finance & Sourcing Operations to lead a Regional Shared Services Center (SSC) within a multinational organization, overseeing finance and sourcing operations across the Americas region (LATAM & United States). This is a senior leadership role with full accountability for regional service delivery, operational excellence, and transformation initiatives. Role Purpose The Head of Finance & Sourcing Operations is responsible for defining and executing the regional operational strategy for finance and sourcing services delivered through the SSC. The role ensures end to end service delivery, strong governance, process standardization, and continuous improvement across multi country operations in the Americas. Key Responsibilities • Provide regional leadership for Finance and Sourcing Operations within the Shared Services Center. • Define and execute the service delivery model for finance, accounting, controlling, FP&A, and sourcing operations across the Americas. • Lead and develop multiple operational teams and managers, ensuring capability building and succession planning. • Ensure accurate and timely execution of accounting, closing, and reporting processes in line with corporate standards. • Oversee regional compliance, internal controls, and risk management frameworks. • Drive process standardization, automation, and continuous improvement initiatives across the SSC. • Establish and monitor SLAs, KPIs, and performance metrics to ensure service quality and efficiency. • Act as a senior partner to regional and global stakeholders, ensuring alignment between SSC services and business needs. • Manage operational budgets, resource planning, and capacity optimization. • Lead transformation initiatives and shape new ways of working across Finance & Sourcing Operations. • Serve as the senior escalation point for complex operational, service, and stakeholder issues.