Booking & Freight Coordinator

Daily Responsibilities Monitor and action all date-critical booking events and deadlines Follow up with vendors, agents, and carriers on load status across multiple time zones Book drayage, trucking (FTL/LTL), and ocean freight Track shipments from pre-loading through final delivery/port arrival Manage booking department tickets and resolve issues promptly Complete all daily tasks on time—meeting deadlines is critical Update and maintain operational data across all systems Key Operational Tasks Obtain and manage AES codes for export compliance Review and compare booking rates between freight agents Analyze and approve shipping documents (BL, SWB, draft versions) Submit corrections and change requests on bookings Coordinate loading appointments with suppliers and carriers Maintain current rate databases for drayage and transportation Enter bookings and documentation into internal systems Solve problems and coordinate with international customers and partners across time zones Systems & Tools Used Zoho Books (Purchase Orders) Zoho Desk (Ticketing System) Custom operations portal (Next.js/Neon DB) WhatsApp Port and shipping line tracking websites Government export portals PDF tools, Google Workspace Must-Have Skills Self-Motivation & Career Drive: Eager to grow with an international company and take ownership of their role Technical Aptitude: Quickly adapts to new platforms, portals, and systems—sees technology as asolution, not a barrier Time Management: Completes tasks daily and on time, manages priorities across different time zones Operational Excellence: Fast, decisive, extremely detail-oriented and organized with ability to prioritize using available tools Documentation Precision: Strong accuracy in reviewing export/shipping documents and maintaining data integrity Multi-tasking: Manages multiple bookings, follow-ups, and deadlines simultaneously without dropping balls Communication: Clear, professional liaison between internal teams, international customers, carriers, agents, and suppliers Problem-Solving: Proactively resolves issues between parties operating in different time zones