Full-time
📍 Hybrid – Mexico City
** Role Mission **
We’re looking for someone who wants to understand how a fintech truly operates from the inside, by directly engaging in the execution, analysis, and improvement of key business processes.
This role sits at the intersection of analysis and operations. You’ll work with data, processes, and real business problems, helping make things run better, faster, and more reliably.
You will collaborate closely with multiple teams (especially Customer Success, Product, and Operations), gaining hands-on exposure to how decisions are made and executed.
** Why this role matters **
At Monato, most decisions are not driven by predefined playbooks. We build as we go.
This role is key because it:
- Brings structure to processes that are still evolving
- Helps scale operations without breaking them
- Connects data, operations, and business decisions
- Frees up senior team capacity during high-demand periods
This is an entry-level role with real exposure to how a growing fintech operates and makes decisions
** Responsibilities **
Analysis & Operations
Analyze current processes and identify improvement opportunities
Support the design and documentation of more efficient workflows
Follow up on key operational tasks across the business
Data & Reporting
Work with databases to generate reports and insights
Support the creation and maintenance of operational metrics
Ensure data consistency and quality
Cross-functional work
Collaborate with different teams to understand problems and execute solutions
Support projects involving multiple stakeholders
Track initiatives to ensure timely progress
Tools & Execution
Use tools such as Jira, HubSpot, or others to manage and track processes
Quickly adapt to new tools and ways of working
** Profile & Key Skills **
Bachelor’s degree in Mathematics, Actuarial Science, Engineering, or related fields
Previous experience through internships, academic projects, or similar exposure to data or processes
Basic knowledge of SQL, Python, or BI tools
Strong analytical thinking and problem structuring ability
High attention to detail
Genuine interest in understanding how business processes work
Ability to learn quickly and operate in ambiguous environments
Comfortable working with data (Excel/Sheets at least intermediate level)
Advanced English proficiency
Interest in fintech, payments, or financial infrastructure
Curiosity about systems, APIs, and how tools connect
** What you’ll get **
Direct exposure to multiple areas of the business
Hands-on experience in operations, data, and process optimization within a fintech
Close proximity to real business decisions
An environment where ownership is expected early on
Room to grow into more specialized or senior roles over time